Training & Guides
Our online training center is designed to fit your needs. For new customers, our initial telephone training will help get you started to accept payments. Then, to help you and your employees get the most from your payment processing, we provide training materials and quick guides — all easily accessed online at your convenience.
Call Maxwell at 1.866.875.0004 to schedule a training session.
Are you looking for quick answers regarding your account, such as how to get set up? Our quick links below can help you get the information you need:
Merchant Operating Guide
- Chase Mobile Checkout – PLUS Quick Start Guide
- Chase Mobile Checkout – PLUS User Guide
- Chase Mobile Checkout – PLUS Merchant Portal Guide
- VeriFone VX520 / VX820 Duet / VX680 3G
- Ingenico 5310/ 7780
- Ingenico Desk/5000, Move/5000, and DESK/5000 with IPP315 PIN Pad – Quick Reference Guide
- NBS 55/ 56/ 5700 (Retail/ Restaurant)
- NBS 55/ 56/ 5700 (Pre-Authorization/ Lodging)
- Ingenico IWL250/220/ICT220/250 (Retail/Restaurant)
- VeriFone Omni Vx 510, Vx 570, Vx 810 Duet
- Gift Card Quick Tips
- Chip and PIN Guide (All Product Lines)
- Managing your Chase® Terminal
- Ingenico Quick Reference Guide
Still looking for information about your product? contact us and we'll help you get the information you need.
We also have guides to quickly help you with common reporting functions: